Return Policy


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.



All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.



Please email customer service at to obtain a Return Merchandise Authorization (RMA) to return an item. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Faneema Cutlery
Attn: Returns
444 E Roosevelt Rd. #284
Lombard, IL 60148
Please note, you will be responsible for all return shipping charges except if the product is damaged or not functional. We strongly recommend that you use a trackable method to mail your return.



After receiving your return and inspecting the condition of your return item, we will process your return. Please at least fifteen (15) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depend on your credit card company. We will notify you by email when your return has been processed.



Please contact at the contact details below to arrange a refund or exchange for defective or damaged products.
Please Note

  • Sales items are FINAL SALE and cannot be returned.



If you have any questions concerning the return policy, please get in touch with us at:
469 388 7343